Consumer Protection towards Eco-Friendly Products
DOI:
https://doi.org/10.31305/rrijm.2025.v10.n7.036Keywords:
Eco-friendly products, consumer protection, greenwashing, eco-labels, sustainabilityAbstract
The growing global demand for eco-friendly products reflects increasing environmental awareness and consumer preference for sustainable choices. However, this rapid market expansion has also given rise to challenges such as greenwashing, label confusion, supply chain opacity, and regulatory inconsistencies. Misleading environmental claims undermine consumer trust, distort market equity, and weaken genuine sustainability initiatives. This paper examines consumer protection mechanisms designed to safeguard buyers from deceptive practices while promoting transparency and accountability in green markets. It explores international guidelines, regional laws, eco-labels, digital platform responsibilities, and technological innovations like blockchain and AI for supply chain traceability. Additionally, the role of consumer education in reducing susceptibility to misinformation is highlighted. Strategic recommendations are provided for policymakers, businesses, and consumers to strengthen protections and foster trust in eco-friendly markets. Ensuring robust consumer protection is essential for achieving authentic sustainability and empowering informed green consumption globally.
References
EU Green Claims Directive statistics and rules: https://environment.ec.europa.eu/topics/circular-economy/green-claims_en
European Parliament press and committee data: https://www.europarl.europa.eu/news/en/press-room/20240212IPR17624/greenwashing-how-eu-firms-can-validate-their-green-claims
Reuters confirms directive talks halted due to micro-business concerns: https://www.reuters.com/sustainability/climate-energy/eu-halts-talks-law-tackling-companies-fake-green-claims-2025-06-23/
Financial Times article on corporate procurement managers being misled by flashy yet uncertified green marketing: https://www.ft.com/content/b4626565-af92-4e64-8fb0-c1b14e3f9b54
The Guardian outlines how the EU banned terms like “climate neutral” relying on offsets by 2026: https://www.theguardian.com/environment/2024/jan/17/eu-bans-misleading-environmental-claims-that-rely-on-offsetting
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This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
This is an open access article under the CC BY-NC-ND license Creative Commons Attribution-Noncommercial 4.0 International (CC BY-NC 4.0).